Patient Statements & ePayment Solutions

Cash Flow Revolution

What would you say if you had a trusted partner whose entire focus was to accelerate your cash flow beyond expectation?

Join the Cash Flow Revolution with Sentry’s WebView technology.  Get on board with our innovative statement processing and online bill pay solutions, as well as Online Pre-Registration product.


 
 
  • Patient Statements
  • WebView
  • ePayment Solutions
  • Online Pre-Registration
 

Save money on postage and mailing costs, and improve in-house processes with Sentry’s Patient Statement Service.  We provide a cost-effective way to deliver critical documents to your patients.

This technology in combination with WEBVIEW captures an image of each document, marking it with the time and date for proof of mailing.  We offer full transparency to track a document’s progress – allowing you to literally see your statements immediately and in real time.

Quality Control

Sentry is committed to delivering documents when and how we promised. We have implemented several fail-safe measures that allow us to “trust but verify” the quality of the products we deliver. Here are a few of our Quality Control measures:

  • A Data Matrix locates where each document is in the production process, what other materials need to be included, and when it needs to be mailed.
  • Content Validation is built into each data import and will set a trigger if data is incorrect.
  • Custom Applications can automate the creation and transmission of client files.
  • A “Print Quality Check” randomly flags a job and rejects it from our equipment until a physical quality check has been made.
  • Notifications are sent to clients each time an online sample is ready for approval on WebView.
  • A Quality Control team member looks at each job, inspecting and checking for potential issues.

Sentry combines technology with unparalleled services – making your mailing process easier, faster and less expensive.  Your statements, collection letters and other communications are presented when and how you want them to be delivered.

Print & Mail Services

  • Statement Processing
  • Collection Letters
  • Customer Communications
  • Marketing Campaigns
  • Certified Mail™
  • Documents are created and in the mail within 24 hours

Benefits of Patient Statement services combined with webview:

  • Track the progress of your documents in real time, 24 hours a day.
  • Proof of Delivery—all documents are marked with a time and date stamp.
  • Data is converted into branded, well-designed, easy-to-read PDF statements.
  • View documents and control the Print & Mail process for all documents.

Manage your billing processes and receive payments 24/7 with WebView™, Sentry’s online bill-pay portal. This all-in-one technology handles all your billing needs, and provides your patients with the tools to view their account information and make a secure payment online.

WebView is a document management system that seamlessly integrates with your website and existing software. Consolidate billing processes into a single, online dashboard for your office staff. With permission-based roles, staff can interact with patient statements, payment history, reports, and customer databases.

Improve patient service efforts – your staff has instant access to patient statements and collection letters, which can be sent via fax or mail.  WebView is fully customizable, and can mirror your brand and website.

WebView benefits

  • Increase Productivity
  • Speed Up Cash Flow
  • Save Time and Money
  • Meet The Needs of Your Patients and Employees
  • Manage All Your Billing Documents in Real Time, 24/7

Go Green

At Sentry we’ll also handle your statement processing – from print and mail to emailing monthly statement notifications to your patients.  Once they receive their statements, let them view and pay their balance online.

A COMPLETE SOLUTION

Whether your patients prefer to pay online, by mail, or by phone, WebView™ captures payment data and electronically reconciles it with your payment system. Enjoy total control, real-time access, and 100% visibility of every payment and billing  document. Sentry’s suite of technology tools are designed to enhance your billing processes and improve your cash flow position. For more information contact statements@sentrytn.com.

Cash is a vital component in running a business, so naturally it is in an enterprise’s best interest to collect Outstanding Receivables as quickly as possible.

Sentry’s e-Payment Solution is an all-in-one service that allows healthcare providers to present their patient statements electronically and to collect payments online. Patients can receive email notifications; make a payment online or by phone, and access account information.

All-In-One Statement Processing

Our foundation is built on WebView™, an innovative bill-pay technology and its supporting products and services. Sentry has tools that help healthcare providers improve the management of patient statements and payment information.

WebView Statement Processing From Sentry Healthcare Services

Some of the features of this service are:

  • Minimize patient service costs & enhance patient communications
  • Provide patients with greater convenience, flexibility, and
    cost savings
  • Strengthen “Go Green” efforts
  • Automatic Pay Portal
  • Patients can make secure, online payments with credit cards or
    ACH, and schedule recurring payments
  • E-Mail Notification. Notify patients when statement is ready for
    viewing and automate other messages
  • Multiple layers of security that protect intellectual data and payment
    information (HIPAA compliant)
  • Significantly reduce your statement printing cost by sending
    email notifications.
  • Decrease your Accounts Receivable Days.

Sentry’s web-based service will allow you to provide patients the convenience of pre-registering on-line prior to their arrival at your facility.

Branded as the facility’s own service and linked through your web site, it allows you to not only create goodwill within the community by saving your patients time and effort during the registration process but it also allows you to process their information more efficiently.

With an automatic portal seamlessly linked to your website your patients will be able to pre-register with the simple click of a mouse. All patient information is transmitted and stored using HIPAA required methods and systems.

Additionally, this information can be interfaced to your system.

Features & Benefits:

  • Email to patients confirming their information has been received
  • Can be used to schedule various services
  • Reduces the time and effort required for the patient registration process
  • Enhances facility image within the community be providing cutting edge technology
  • Creates good will by reducing or eliminating patient wait times on the day of arrival
  • Provides you with the opportunity to review and verify information prior to patient arrival and identify problems/issues in advance